The Games Den Shipping and Delivery Policies
We offer same day dispatch on any orders placed before 2pm Monday to Friday. Any orders received after 2pm will be shipped on the next working day.
Stock levels are updated in real-time and are therefore exceptionally accurate. However, we cannot guarantee that the information shown is 100% correct as things can happen that are outside of our control. In the rare event that an item that you have ordered is not in stock you will be offered a refund or the option to hold delivery until the item is back in stock.
FREE delivery for orders £50 and above. For orders under £50 you have the following shipping options available:
Royal Mail 48 – £3.95
This service aims to delivery within two working days. Please note that his is not a guaranteed service and delivery may take longer.
Royal Mail 24 – £4.95
This service aims to delivery on the next working day.. Please note that his is not a guaranteed service and delivery may take longer.
Next Day Courier – £6.99
A guaranteed next working day delivery service.
Next Day Saturday Delivery – £9.99
A guaranteed next day service that will deliver to you on a Saturday
REST OF THE WORLD
Due the current uncertainty surrounding deliveries from the UK to countries in the EU we have decided to pause shipping outside of the UK. Due to custom and courier charges, we are not confident that we would be able to provide the customer experience that we pride ourselves on.
QUERIES AND ISSUES
For queries about shipping or issues with your order please contact our support team at firstname.lastname@example.org
For refunds and returns please read our Refunds & Returns Policy here